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Terms and conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE YOU USE THIS SITE OR PURCHASE FROM TRIG INSTRUMENTS
Disclaimers and Limitation of Damages
Site policies, modification, and severability
Cancellation of Orders
Refund Policy and the Consumer Guarantees Act
Credit card payments
Spam and Scams
We will NEVER under any circumstances contact you and request your private username or password
Licence and site access
Reviews, comments, communications, and other content
Shortages, Damages or Loss in Transit
- Within 7 days of receipt of consignment the buyer must ensure that all goods received are in good order and condition.
- No damage claims will be considered after 7 days of receipt of goods. While no liability for goods damaged or lost in transit will be accepted by the seller, details of any claim on the carrier should be advised to the seller to assist where possible.
Should unpaid goods or servicing remain uncollected from us for 60 days, the item(s) will be considered abandoned and therefore the seller reserves the right to sell or use such goods for the purposes of recovering costs. Items that are paid for but uncollected will be kept for 6 months before being treated as abandoned. In the case of such items being sold, the seller has no responsibility to pass recovered money to the former owner of the goods. Should you be unable to collect or pay for goods or servicing, you must notify the seller in writing so that they can make arrangements with you to hold the goods until such time as you can collect and or pay for the goods or service.
The seller and its affiliates attempt to be as accurate as possible. However, the seller does not warrant product descriptions, prices, specifications or features or other content of this site to be accurate, complete, reliable, current, or error-free.
In the unlikely event that the seller needs to recover outstanding costs from a non account customer and the seller still has the buyers credit card details available, the seller will notify the buyer with a date that they will charge that credit card, so that the buyer can make alternative payment arrangements, should the buyer not make such arrangements, the seller will charge the buyers credit card at the advised time.
Despite the seller's best efforts, a small number of the items in our catalogue, web site or store may be incorrectly priced. If an item's correct price is higher than the sellers stated price, the seller may, at their sole discretion, either contact the buyer for instructions before shipping or cancel the buyer's order and notify of such cancellation. The seller does not process payments made through the web site, until the time of dispatch. Should the cost of a product increase from the manufacturer, cost of import, cost of exchange rate fluctuation or cost change from an importer, the seller may, at their sole discretion, either contact the buyer for instructions before shipping or cancel the buyer's order and notify of such cancellation.
Rights in Content
Unless otherwise indicated in the Site, all Content is the property of, or licensed to, Trig Instruments and it's parent companies and subsidiary companies and is protected under New Zealand and foreign copyright, trademark and other intellectual property laws. Other than as stated in this agreement, use of the Site is not a grant, nor shall it be construed as a grant by implication or estoppal, of a license or any other right to the Content. Unless otherwise indicated in this Site, the seller grants you the limited right to display the content only on your computer screen, copy the content to the limited extent necessary for such display, and, on an occasional basis, to print and store the content for your personal, non-commercial use, provided that all copyright notices located on the content appear on the printed and stored versions. This limited right automatically terminates without notice to you if you breach this Agreement. The seller reserves all rights and title to all Content, including that which is copied, printed or displayed.
Notice and Procedure for Making Claims of Copyright Infringement or unauthorised use
All trademarks, product names, images, descriptions, company names, logos and text appearing on this web site are the property of their respective owners. If you believe that your work has been copied in a way that constitutes copyright infringement or unauthorised use, please provide the seller written information specified below:
- A detailed description of the copyrighted work that you claim has been infringed upon.
- A description of where the material that you claim is infringing is located on the website.
- Your address, telephone number and e-mail address.
- A statement by you that you have a good-faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law.
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorised to act on the copyright owner's behalf.
By visiting triginstruments.co.nz, you agree that the laws of New Zealand, without regard to principles of conflict of laws, will govern this agreement and any dispute of any sort that might arise between the buyer and the seller or its affiliates.